Peggy Cook

Peggy Cook

Peggy Cook, RN, MSN, MBA, CPHQ

Quality and Patient Safety
University Medical Center Brackenridge
Austin, Texas
United States

We seldom recognize Nurses for the work they do behind the scene to provide the highest level of safe and quality care to our patients unless they actually touch patients. How does a compassionate, dedicated professional help nursing colleagues in an extremely timely and important way ensure they deliver top notch care?
Peggy Cook arrives at work earlier than she has to and is frequently the last one to leave. She often works on weekends to ensure processes are being followed. Her high level of diligence has made the difference in the success UMCB has achieved in delivering high quality care to our patients. Peggy is an absolute sleuth and helps our nursing team ensure no stone is left unturned in regard to the nuances of patient care.
What is particularly unique about Peggy is that the quality and level of detail in her work demonstrates her commitment to each and every patient and member of our clinical team. She is vigilant to ensure we uncover opportunities and systems that can prevent errors and help improve the care we deliver. Peggy’s non-judgmental, steadfast, and calm demeanor make an incredible difference and we want her to know that we have the highest level of regard for her and the important work she does for our patients and our team each and every day.