Nicole is an amazing nurse. No matter how busy she is she is always willing to help her co-worker or give a family a little extra TLC. It does not matter if it is her patient assignment, she will lend a hand to help. She is always willing to give every one of our babies the best care possible. She is a leader in our unit and well respected by all nurses and doctors.
One day I came into the unit to check in with the staff. There was Nicole giving a family a detailed explanation of why their baby was having a brady. She was so gentle and kind but direct with her knowledge that I could see relief come over the mother's face that her baby would be ok. When I mentioned to her what I had seen and how lucky that family was to have her caring for them that day she responded, "oh they aren't my patient. I just saw they needed some help". What a role model for us all!
We are blessed to have her as part of the team in the NICU and a Sutter employee.