Melissa Velasquez

Melissa Velasquez

Melissa Velasquez, RN

ED
Northwest Medical Center- Bentonville
Bentonville, Arkansas
United States
When Melissa heard our story she did everything in her power to get the necessary tests run, and to get the physician in to see my husband so he could make it to the wedding.

My husband was a patient in the Bentonville ER in extreme pain and discomfort.  These two nurses were among the most proficient and compassionate nurses we have encountered during my husband's long medical history.  We were out-of-towners in NW Arkansas for our grandson's wedding when our crisis occurred.  It is always unnerving to go to a strange hospital, and because my husband is both a heart transplant and a peritoneal dialysis patient, he presents a few more problems than some.  Add to that our strong desire to be at our grandson's wedding later that same afternoon and you can sense the stress we were feeling.  Any grandchild's wedding is important, but my husband especially wanted to be at this one to pass on a memento from our son, who passed away a little over a year ago, to his son.

When Melissa heard our story she did everything in her power to get the necessary tests run, and to get the physician in to see my husband so he could make it to the wedding. I was sent to our nearby motel to don my wedding clothes and to bring my husband's to the ER as the final tests were run. With a diagnosis of possible kidney stones, pain meds on board, and other prescriptions in hand we got my husband dressed and we made it to the ceremony just in time.  We were sent with strong admonitions to return immediately if his condition worsened.

The care my husband received for his physical problem was outstanding; the care he received for something that touched his heart and soul was beyond what was expected.