October 2017
Mary
Olive
,
RN
ACT
Northwest Medical Center (AZ)
Tucson
,
AZ
United States

 

 

 

I had a cardioversion supposedly scheduled this fall. I asked Mary when my procedure was going to occur. She checked and double checked but couldn't find my name listed anywhere. She intensely investigated all avenues with the MDs, nurses, and other hospital personnel. Mary went beyond my expectations, always trying to keep me calm and worry-free. Without her exceptional efforts, my procedure would not have come to fruition. Mary always has a smile, laughs and genuinely brings a ray of sunshine to my room, especially on what seemed like a very cloudy day for my wife and me. A big thank you to Mary!