Mallori Walker
October 2017
Mallori
Walker
,
MSN, RN, NP
Pediatric Clinics IU Health Arnett
Indiana University Health Arnett Hospital
Lafayette
,
IN
United States
Mallori is outstanding! She takes time to listen to patients and is very thorough. We will gladly see her again for other issues. Thanks so much for everything.
***
She is kind, considerate, very knowledgeable and helpful. She is always smiling.
***
We had a little girl in a wheelchair came to her appointment pretty late. I went back to see if she could still see her even though she was late and we usually reschedule them. I think Mallori went up and beyond the call of duty; she gave up her lunchtime just to take care of this patient. She is very special in doing this kind act. Thank you Mallori for all you do. It is very much appreciated.
***
Mallori recounted a recent story on social media. Her leader recognized her by sharing the story.
"What an interesting day! Today, I walked into a room and said hi and introduced myself to my young patient, the way I always do. When I looked at my patient, the patient covered their face. Here is what followed:
Patient: Mom, you did not tell me my doctor (nurse practitioner) was going to have that kind of skin.
Me: I wait for mom to respond. (Mom looks shocked, and tells patient to 'stop it!')
Patient: I want a doctor that has my same skin.
Me: Hmmm, well, do you want me to leave?
Patient: Yes
Me: Then who would take care of you?
Patient: Shrugs (Mom strongly repeats, 'Stop It, Now!')
Me: ?
Honestly, I was ticked. I only had one option though, which was to be the best PNP I could be, despite the situation. So, I stayed true to who I am, and gave a little extra love because I knew I only had a few minutes to show that despite not having the 'same' skin, we could still be 'friends'.
As I am doing my exam, the patient is staring at me hard. The patient rubs my forearm the entire time I am doing my exam. I purposely looked at my patient and smiled, numerous time. I say, 'See, my skin feels just like yours. It does not rub off.'
Then, my patient starts to play with my fingernails.
Me: Do you like my pink, sparkly princess nails?
Patient: Yes! Long pause, looking me right in my eyes, my patient says, 'You are my Princess Doctor.'
Me: Thank you for being my princess patient.
Just this weekend, I finished reading the book, Small Great Things, by Jodi Picoult. If you are not familiar with the book, read the synopsis. Amazing to have an experience like this right after completing that book.
I left that room feeling emotional. I left that room feeling thankful. I left that room feeling cautiously optimistic. I have to admit that it does hurt my heart that in 2017, I have these experiences, but I am hopeful this experience changed the hearts of everyone in that room and is a reality check for people who think these situations don't happen."
***
She is kind, considerate, very knowledgeable and helpful. She is always smiling.
***
We had a little girl in a wheelchair came to her appointment pretty late. I went back to see if she could still see her even though she was late and we usually reschedule them. I think Mallori went up and beyond the call of duty; she gave up her lunchtime just to take care of this patient. She is very special in doing this kind act. Thank you Mallori for all you do. It is very much appreciated.
***
Mallori recounted a recent story on social media. Her leader recognized her by sharing the story.
"What an interesting day! Today, I walked into a room and said hi and introduced myself to my young patient, the way I always do. When I looked at my patient, the patient covered their face. Here is what followed:
Patient: Mom, you did not tell me my doctor (nurse practitioner) was going to have that kind of skin.
Me: I wait for mom to respond. (Mom looks shocked, and tells patient to 'stop it!')
Patient: I want a doctor that has my same skin.
Me: Hmmm, well, do you want me to leave?
Patient: Yes
Me: Then who would take care of you?
Patient: Shrugs (Mom strongly repeats, 'Stop It, Now!')
Me: ?
Honestly, I was ticked. I only had one option though, which was to be the best PNP I could be, despite the situation. So, I stayed true to who I am, and gave a little extra love because I knew I only had a few minutes to show that despite not having the 'same' skin, we could still be 'friends'.
As I am doing my exam, the patient is staring at me hard. The patient rubs my forearm the entire time I am doing my exam. I purposely looked at my patient and smiled, numerous time. I say, 'See, my skin feels just like yours. It does not rub off.'
Then, my patient starts to play with my fingernails.
Me: Do you like my pink, sparkly princess nails?
Patient: Yes! Long pause, looking me right in my eyes, my patient says, 'You are my Princess Doctor.'
Me: Thank you for being my princess patient.
Just this weekend, I finished reading the book, Small Great Things, by Jodi Picoult. If you are not familiar with the book, read the synopsis. Amazing to have an experience like this right after completing that book.
I left that room feeling emotional. I left that room feeling thankful. I left that room feeling cautiously optimistic. I have to admit that it does hurt my heart that in 2017, I have these experiences, but I am hopeful this experience changed the hearts of everyone in that room and is a reality check for people who think these situations don't happen."