Lydia Lauritzen is an amazing person. She is an assistant nurse manager in the After Care Clinic. She goes above and beyond her job daily. I can call her with questions regarding follow up/outpatient and she will help problem solve my questions even when it does not affect her clinic directly. One more occasion I have called to ask about a patient coming to aftercare. If they have not met the criteria to come to ACC I think that is the end of Lydia and my conversation but no. 30 minutes to 1 hour sometimes sooner she will call me back and have a suggestion of where and how the patient can be seen. She has come up to 4EH to meet the patient when they have had questions or concerns and explained what aftercare clinic will be able do for the patient. She sets a very high standard of care for each patient as an individual, she is kind, patient, intelligent and a fantastic problem solver. It is a pleasure to work with her.