Lorraine Pell
October 2017
Lorraine
Pell
,
RN
Acute Medicine
Nottingham University Hospitals NHS Trust
Nottingham
United Kingdom

 

 

 

I was admitted due to a suicide attempt and have a history of mental health. This woman reached me with her kindness, attentiveness, and words in ways that no mental health professional has taken care of me before in the past years.
I've been seen by many mental health professionals with no one really in my life. Care has not been shown to me like this. It was extraordinary how cared for I felt. For the first time someone, in a matter of few hours, saw me beyond my illness, beyond my bother and saw me as a person. The advice given was unlike any I've had before from someone just looking after a person who they don't know and didn't need to go as far as to take the time to talk to me and realise how much I am struggling. And this just came from a caring nature and the heart to want to help. She went beyond her job and I can't describe the gratitude I feel. But this was above and beyond the job and she didn't have to take the time to see me and listen to me without me asking.
I have never been so touched by kindness towards me and it deserves recognition. I'm not magically cured, but her amazingly kind, thoughtful and non-judgmental words and care helped in a way I cannot describe and truly will never forget.