Linda is known throughout Maryview Medical Center as the "go to person" for care management. She has been known to receive phone calls from numerous hospital staff, doctors and coworkers in care management while at home. Linda is often ready to assist when called on. Linda's experience and compassion presented daily, has allowed her to gain a wealth of case management knowledge which is known throughout the hospital. She has presented true professionalism, great work ethic and strong leadership skills since her time with Bon Secours. She displays compassion towards her co-workers. She has been known to rearrange her schedule to pick up "on call" hours for her coworkers when important events and dates have presented.
Linda embodies the values and expectations of Bon Secours. She has shown respect for her coworkers when taking on charge and leadership roles while conducting herself in a professional manner. She has been known to accept newly hired case managers and warmly provide them with case management knowledge and trainings. She has demonstrated justice for patients while advocating for them during insurance denials. Linda has been witnessed showing a great deal of compassion towards a patient's family member having a difficult moment in which she provided excellent customer service. Linda's integrity is valued throughout this organization as many doctors and nurses have requested her professional opinions regarding case management needs for patients. Linda's over 30 years of service with Bon Secours exudes true quality services in all aspects of being a nurse and care manager.