May 2016
Kim
Snellen
,
RN
5th Floor Pediatrics
Kosair Children's Hospital
Louisville
,
KY
United States

 

 

 

She went above and beyond to assist our family to ensure we were comfortable and informed about pending treatment. She went the extra mile to soothe and comfort our 5 month old by taking him for a walk in the hallway. He was very fussy due to hunger; he hadn't eaten in several hours. Kim gave our 3 year old some things to keep her entertained during our stay. A few days later Kim made a tutu for our daughter to wear after telling her that she wanted to be a ballerina. Kim laughed and joked with us which really made us comfortable. A hospital stay can be a very stressful time but having Kim as our first nurse really set the tone and the bar high for all the other nurses to aim towards. It was a blessing to have such a kind, loving, and patient nurse. She truly displayed wonderful character towards our entire family.