Kathryn Zavala
November 2019
Kathryn
Zavala
,
RN
Observation Unit
Houston Methodist Baytown Hospital
Baytown
,
TX
United States

 

 

 

She is one of the nurses this hospital really needs. I was admitted to my room and she was so very kind, and patient, always stopping by to see how I was. I felt so comfortable like family. She always asked me my pain level to see what she could do to help me with some pain meds in order to feel comfortable. She has made me feel so at home. I thank God for her as she is one of the best.
***
She is hands down the most professional nurse I have ever had. She works methodically, like clockwork, you never wait on anything. She knows her job! I had an incident with a doctor and I was left crying and she saw me and felt that his behavior was wrong. She told her charge nurse and the situation was solved. She is not a gossip person, she just helped and did her job. I have been in and out of hospitals for the past 3 years and now understand how hard nurses work. Her working among other nurses, she is the best! She has by being a superior nurse and human being.
***
So kind and attentive to my needs. Her way of demonstrating exceptional care was truly appreciated. Her way of going above and beyond was a true quality that many don't have. She is a professional. I appreciate the way that I was cared for and her support with the doctors' concern was positive for me. Thank you.
***
Kathryn made me feel as though I wasn't bothering her whenever I asked for anything. No task was above her. I had a headache and she was nice enough to get me a mask. I had questions about my medication and she answered them all. Her attitude was outstanding. She took care of me as though I was family. I had a lot of daily medications plus my IV meds while I was there (over 10) and Kathryn was awesome about keeping up with them. I was afraid of taking two of them together and she came back later with them. Somehow she made everyone (patients) feel special. She has such a sweet smile. I love this nurse.