Jorge is an outstanding acute care educator who maintains a positive perspective regardless of what is thrown his way. When 4N was added to his list of responsibilities, he collaborated with the unit manager and previous educator to assure he was up to speed and could jump in and help. All of the 4N team have shared with me how approachable he is and that not only does he offer them guidance when needed, he also listens when that is what they need.
For 4N, Jorge worked with the chest tube champion and CTVS PA to host an in-service for nurses on everything chest tube related. Not only did Jorge take ownership of the in-service, but he also took the time to learn and understand about chest tubes so that he could be a resource for the staff nurses.
I have seen him help the charge nurses on the 5th-floor host an in-service by one of the physicians to help assure that RN-MD communication was clear and precise.
Most recently, I walked into his office to share with him my plan to hire 15 residents for the July cohort for the 5th floor. Rather than negatively telling me that the 5th floor doesn't have enough preceptors to on-board 15 residents, he looked at me calmly and asked how we would make this work. He reached out to the educator of 7N and 6th floor and asked her how 7N was able to on-board so many residents. He then took on the task of creating a spreadsheet to show what this might look like. What he didn't do was to say, "No, or "We can't do this."
Jorge touches so many of our newest nurses either as their educator or during residency classes at the CEC and always approaches them with positivity and encouragement. I believe that Jorge is indirectly touching so many of the patients we care for by being a positive force within our teams and with our residents.