I went to Valley Regional Hospital for same day surgery. I traveled 70 miles on snow covered roads because my health insurance provider did not cover the procedure in my area. I was feeling some anxiety about going to a hospital which I had never been to before, in an area I was not familiar with. As soon as nurse Jennifer greeted me, I started to feel at ease. She helped me feel comfortable and relaxed. She offered me a warm blanket, set up my IV and prepped me in such a gentle manner. She had a friendly conversation with me and answered any questions I had. Her patience and care were phenomenal. I felt pampered and cared for. She brought me something to eat and drink and made sure that I was ready before releasing me.