Jalen goes above and beyond to meet patients’ needs including counseling and professional care. I have witnessed her innumerable conversations with patients, counseling them on how to approach their continuous challenges. She spends many hours a week dealing with issues such as insurance coverage of patient’s medications. In illustration of her matchless work, Jalen has learned how to contact the pharmaceutical companies’ assistance programs and almost always finds a way for the patient to get help when he/she cannot afford medications. Jalen is an avid learner and always asks questions and makes sure to understand the diagnostic or treatment plan and its rationale. She is reliable, dedicated and upbeat. I regularly receive unsolicited praise from patients commending Jalen’s outstanding level of service, professionalism and follow-through.
Jalen Bartek is a superb nurse, who enjoys taking care of patients and is a joy to work with.