Ines, on so many different occasions, has been there for my son as he, due to Crohn's disease, has grown up basically here in the Disney hospital and ER. Ines has been there for our family with everything even when my son was at his worst and being very stubborn and really not maybe wanting to do the best for himself. (she was there with support and smiles!) Every time she is kind, helpful, concerned and tries to make us feel special which makes him feel a little bit better even if he is being admitted which is usually the case. She has a caring nature and treats all people well no matter what and we appreciate it so very much! God bless her and thank her from us, please. She is in our prayers!