I was sent to the ICU with an irregular heart rate. I was met at the door of the ICU by this sweet nurse who immediately put me on the heart monitor and attended to all my needs. I had to stay for 2 days and nights until I could receive a pacemaker. I had the best care and attention while I waited. My wife came and stayed with me and she too was treated with the best care and attention. Every day was great and we felt we had to the best "hotel" in town. The "extra" care was above all we could expect. All the nurses were great and cared for us as "special people". We even were a little sorry to say goodbye to all these special nurses, but Heather was the main one who led the way. We made many friends.