Bringing a patient milk, juice, and crackers is usually just a simple task for any nurse. But Hazel brought more than just snack for my son with Down syndrome. I cannot recall the last time I came across such a charismatic nurse caring for my son. Hazel had the healing touch to calm my son with her soft and kind approach. It was such a memorable experience to have Hazel around. She was not just an ordinary nurse. Not only was Hazel professional, but was always supportive. I am sure that all of Hazel's patients appreciate her excellent care and most importantly, feel safe that they are under her nursing care.