My mother was a patient in your hospital receiving a bone marrow transplant from the end of August 2016 until she passed away in September of 2016. It has taken so long to write this letter because it just seems so final, please do not let that reflect on the fantastic care she received. Geri was her nurse 3 days in a row which was wonderful for us, the continuity of care meant such a great deal to all of us including my mom. She was most at ease with her. Geri managed to comfort my mom and put her at ease while explaining everything that was happening. My mom had been anxious from Bibap and Geri helped to ease her fears. When we were unable to be present, Geri kept us in the loop with how our Mom was progressing and how our plan of care was changing and why it was happening. She shared information that was vital to our moms care while being practical and human.
Not only is Geri an extremely competent RN, she is compassionate to her patients and their families. As an RN working in an ICU, it is easy to be critical of each other, when Geri was my Mom's nurse I felt that it was okay to go home for a while and that my mom was in good hands while I was away.
Geri, thank you! Thank you from the bottom of my heart for your kind words, for your experience, for your compassion, for all that you do and finally for being you. You truly made a difference in all our lives during the most difficult event we have ever been through.
We wish you well Geri. We are so grateful for your care and think of you often.