Each and every time Erin comes into the room it lights up. She has the perfect mixture of professionalism and down-to-earth approachability. She clearly explained medicines and procedure. Erin gives Z. the right amount of spiritual support with her words of assurance and encouragement. When Z. was concerned with the healing of a surgical hole. Erin calmly assured Z. "everything looks good, this is what we would be looking for if there was a problem".