September 2010
Emily
Ryan
,
RN, BSN, RNC-NIC
NICU
Children's Mercy Kansas City (MO)
Kansas City
,
MO
United States

 

 

 

Emily Ryan, RN, BSN, RNC-NIC

Our daughter was in the NICU for 3 months and 12 days from November 11th, 2009 to February 23rd, 2010. Emily was a wonderful nurse. After our daughter was doing better we would come home for 4 days and then come back up. We knew that Emily would take great care of her. She was her primary nurse. She is a very compassionate nurse. Emily keeps the parents informed and answers questions you may have. All the nurses were good that we had, but there's just something about her. She always has a smile on even if she's having a tough day. Emily is a very competent nurse. If she didn't think something was in my daughter’s best interest she was our advocate. There are some nurses you can tell that are just doing their job for a paycheck, but she truly cares about her patients. My daughter almost died from MRSA and she was comforting us the whole time.

I have worked with Emily for several years now and each time I work with her on the Pod it is a wonderful day. She is always kind and caring especially to the infants and their families. I worked with her on Pod "F" when she took care of a very sick infant who had polycystic kidneys and eventually needed Dialysis. The reason she chose this patient is because she knew the family lived out of town and had moved part of the family temporarily to Kansas City to be close to their very sick infant. Mom seemed very anxious and frightened and her heart went out to the family and their infant. Emily wanted the family to feel at ease when they could not be constantly at the bedside and have a "familiar face" to connect with when they did spend time at the bedside. I worked with her on Pod "F" for many months and I saw how she consistently gave quality care in every aspect (bedside nursing, interacting with the family, following up with orders to produce the best possible outcome for this infant). Emily did not choose to be the "primary nurse" for this infant because he was easy to take care of but rather because his care was extremely complex (also being in isolation the entire hospital stay) and the family seemed very stressed out. She has a great sense of humor and was able to put the family at ease. I saw her laugh, smile, and cry with the family; but more often than not they were laughing because she will "crack you up".

Emily gravitates toward the more intricate care situations/patients. The families of these patients truly appreciate her patience and fortitude in caring for the difficult and somewhat extended hospitalized infant.

Emily is always patient and kind with families. She often becomes a primary nurse for those babies requiring extra attention. When getting these babies ready for discharge she is proactive in assisting families to have the proper education and resources.

Emily does her best with every patient, regardless; she is a consistent & true advocate for her little patients.