My father was recently a patient in your hospital. He sustained a severe intracranial bleed and was treated in the emergency room, moved to the intensive care unit and later transferred as a "comfort care" patient. It was there that we had the honor of meeting and having RN Emily Clark care for our family member. Emily was very professional and experienced beyond her years. She was a most caring and sweet young nurse who took exceptional care of my father. Her demeanor and grace gave comfort to my father and my family during a most difficult time. I wanted you to know how much we appreciated and valued her exemplary care. We truly believe that Emily is an asset to your hospital and want to thank her for her excellence. Crouse Hospital is fortunate to have such a delightful and dedicated employee.