Danielle was supportive and compassionate to a patient's mother who was being verbally abused by her husband. She provided active listening and obtained additional assistance from our social work department to assist this mother. Even after her shift was over, Danielle stayed with this mother until the social worker arrived and heard this mother's story, because this mother trusted Danielle and felt comfortable speaking about her issues with Danielle's physical presence and support.
Danielle exhibited personal ownership and partnership as she worked with the social worker to assist this mother. Danielle's actions lead to safety for this mother and exceptional care.