The mother of one of our young patients wrote a letter describing the exceptional care Dana provided to her son while he was in the ICU. The parent expressed that Dana bought her son a pair of tennis shoes after he complimented a pair she was wearing. The patient's mother added, "My son was very happy. It filled my heart to know he was being cared for by compassionate people. My son passed away in January and Dana's act of kindness will be forever in my heart and I will never forget it."