May 2010
Daisy
Otto
,
RN
Cardiology
Kaiser Permanente Panorama City Medical Center
Panorama City
,
CA
United States

 

 

 

2nd Quarter 2010 DAISY Winner: Daisy Otto

We were having lunch when we heard a basement ART call called overheard. We went downstairs with the ART cart to find out what happened. When we arrived my nurse was already there caring for the patient. The patient needed to be transported to the ER so we followed along and carried the supplies while xxxx rendered treatment to the patient and reassuring her. After the patient safely arrived to the ER, the three of us walked back to the clinic and while walking I asked xxxx what happened. She stated that she was eating lunch when she heard the ART call. She was concerned that it could have been one of her co-workers that needed help so she came down to see what she could do. This nurse went above and beyond her duty. She came off of lunch to assist her team as well as to provide care to the patient in need.