I just wanted to give a big shout out/kudos to Crystal Bojniewicz. She was taking care of a patient whose mother did not speak English (spoke a dialect of Swahili) and went out of her way to help the Mom through the NICU process. She noticed the mom hadn't left the room to pee and asked if she'd had any water, when the mom said no she got her 3 bottles of water. Crystal was concerned the mom wouldn't ask for help ordering food and placed dietary communications for the entire week for this mother to get her meals. She also has coordinated with multiple interpreters to make sure this mother's questions were answered and so she could feel supported. Crystal has gone above and beyond today and truly showed the meaning of family-centered care!