I am writing this letter on behalf of the Adult Area Med/Surg division to recognize Crystal Baca. I would like to explain more reasons as to why Crystal is a DAISY Nurse. Crystal is a new leader within UNMH as the director of dialysis and apheresis. She has built the apheresis program from scratch ensuring that no patients missed a treatment and that their safety and care were never put at risk. She advocates for her patients and staff in a professional and approachable manner. She cares deeply for her staff and patients to the point that she takes their health and outcomes personally. She is always available via phone or text to assist with dialysis and apheresis in the pediatric and adult hospitals. Crystal is a positive presence that leads two difficult and specialized departments to success. She is working so hard to ensure no patient goes without the lifesaving procedures she provides.