My grandmother has been in and out of the hospital for 3 weeks. She’s been admitted before, and this time was exceptional. She had an exceptional nurse by the name of Cara Bryant. She has gone above and beyond to be understanding, compassionate, knowledgeable, patient and all around loving to my grandmother and all of our family members.
While there were many examples, there was one that stuck out most. After my grandmother returned from having a procedure, boy, was she angry and in pain! Cara immediately jumped in, soothed her and gave her medicine and reassurance. I really thank her; she’s so wonderful. I will always be grateful that she took care of my grandmother.
The first day my husband was at Mission Hospital and on several other days, Cara was his nurse. She did her job well and with humor, keeping us laughing. I told her that the Bible says, “Laughter doeth good like a medicine”. He has now been here for 20 days and we have been very impressed with Cara’s knowledge of his condition and treatment. She has helped us through several “bumps in the road” which brought us to the point of requesting her for our nurse.
In addition to her knowledge of his condition, Cara used her head to think of ways to be of help. For instance, one evening she came in to draw blood for two tests with one poke because she looked ahead a saw a second blood test on his chart. Cara is also a good match for my husband to get him to do what he needs to do.
Another time, she was present when the doctor was discussing some of my husband’s problems and she spoke up with helpful suggestions. After the doctor left, I told her that she is a good patient advocate.
As far as we are concerned, Cara consistently meets all of the criteria for patient-centered care, service excellence, and clinical expertise.