July 2017
Britney
Harden
,
RN
Behavioral Health
Carroll Hospital Center
Westminster
,
MD
United States

 

 

 

My wife had colon cancer surgery at Carroll last year and was expertly supported by the 3rd Floor nursing staff. Unfortunately, my wife is back at the Hospital with a blockage setback the onset of which came within hours after deplaning at BWI. Sadly, she was there for post chemo/radiation recuperation with her sister in St. Augustine. As (bad) luck would have it she also had to be admitted during this Florida trip due to adhesions - and surgery to remove.
Anyway, she has been on your 4th-floor wing since Thursday and is being well cared for by your team. In particular, I wanted to point out the performance of Brittany. All your staff is very good, but Brittany provides a holistic package of care and just seems to go that extra mile to explain things, plan things, communicate and gives off a feeling of confidence that accrues to the patient - in this case my wife. Obviously, she is an excellent technical nurse as well. First time I saw her in action was today, and I left my wife knowing she was in extremely good hands.