October 2016
Brenda
Orona
,
RN, BSN
5West Step Down
Kaiser Permanente West Los Angeles Medical Center
Los Angeles
,
CA
United States

 

 

 

Brenda did an outstanding job taking care of my uncle. I am a resident at UCLA and was impressed with the level of compassion, professionalism and caring that Brenda provided. She helped persuade my uncle not leave AMA when he was insistent on doing so. She fully answered the family's questions and looked out for my uncle's concerns. We couldn't have asked for a better nurse and I am truly grateful for her care.
***
Brenda made us very comfortable and assured that our best interests were being taken care of. She was friendly, professional, and informative. She was constantly aware of the patient's condition and made every effort to improve that condition. Her positive attitude greatly enhanced the patient's recovery.
***
I'm highly impressed by the love, concern and professional expertise Brenda showed in my care. She provided much-needed encouragement in a desperate time. She was reassuring when I was uncertain and fearful. I commend her for her dedication and obvious love for her patients.
***
Brenda explained the patient's status in a clear and detailed manner to help me understand the treatment given. Her gentle but confident way she approached her patient easily put me at ease knowing he was getting excellent care.