As an administrator of a small community hospital, I felt the need for you to know the exceptional care my daughter received from Annette. As a first-time new mom, she was struggling to understand everything being told to her. Then you add being on magnesium, it just added to a different level to her experience. Annette took a great deal of time to review with my daughter what was happening and why. Annette treated her with dignity and respect making sure that she understood the treatment plan. Her compassion and caring are outstanding. She was able to create an individualized treatment plan for my daughter in regards to breastfeeding, which helped her reach success. Her ability to actually listen to patients brings a more satisfying experience. Your organization is lucky to have a nurse like Annette.