Angie Brown

Angie Brown, RN

Neuro/Peds/Trauma
Mayo Clinic Health System - Eau Claire
Wisconsin

“In the world today, it is so nice to find people who really care.” With those words, a patient nominated Angie, a registered nurse on Neuro/Peds/Trauma, for the DAISY Award.
Angie took care of this patient for only one night, but Angie doesn’t take long to make an impression.

“I would love for you to know that the nurse, Angie, who took such good care of me is an asset to your establishment and has the best bedside caring manner I have seen in a very long time,” the patient wrote. “I would like to thank Angie for all her kindness. I know this will come back to her full fold. You are lucky to have her on your team.”

Even though Angie’s supervisor calls her “one of the most thorough RNs I know,” Angie says she finds treating a patient as a person and not just focusing on their medical care can make all the difference. Patients and staff benefit from Angie’s positive attitude, said registered nurse Shannara Faupl, Neuro/Peds/Trauma supervisor. “She has a radiating presence about her,” Faupl said. “Every time you are around her, you can’t help but smile or laugh.”

Sometimes caregivers don’t realize the effects they have on patients who they likely do not see again because patients get well and go home. “Everything we do is worth something,” Angie said. To receive the patient’s thank-you letter and then to be surprised with the DAISY award, “just goes to show we’re doing something right,” she said.