We were visiting in Tennessee when my husband had an acute gallbladder attack which resulted in a severe infection. All the nurses who cared for him during his 6-7 day stay were wonderful. Alicia, however, was exceptional! No matter how busy the floor seemed to be every time his buzzer would go off she was there with a smile and encouraging words. To complete his treatment, my husband was advised not to travel back to New Jersey, but to be moved to a Knoxville hospital for a procedure. As a result of a physician not being available in Knoxville for a week we were to now travel back to Jersey. We were confused and a little apprehensive about the trip after being advised it was not a smart decision. Alicia walked us through this confusing situation with her medical knowledge and showed personal compassion for a fellow human being. We will always be grateful for this wonderful nurse who worked so hard to provide support and excellent care every step for an out-of-state patient who was sick, confused and overwhelmed. We were required to stay an extra day and Alicia continued to share her tremendous knowledge with us and even provided a list of drug stores in the local area. She is a dedicated, selfless, nurse who made my husband's hospital stay most comfortable and improved his quality of life in the hospital.