August 2014
Ruth
Valencia
,
RN, BSN
Labor & Delivery
White Memorial Medical Center
Los Angeles
,
CA
United States

 

 

 

From the moment Ruthie stepped foot in my delivery room after I had my son, she showed excellent customer service to me, my husband, my mom, but above all my newborn child. She did everything with exceptional professionalism. She explained everything step by step, let us know what exactly was going on, and the best thing was she would let us know what she was doing with the baby before doin it. The best and the one memory that will remain with me forever was when she asked if we can say a little prayer. This made the perfect touch to one of the greatest memories in my life. I'm thanking God for deliving my child safe and sound. She is an amazing nurse that made White Memorial just that five star hospital. - Patient.

Great RN! Very hands-on and excellent at explaining everything she was doing to our newborn. Taught me why "skin to skin" is so important after birth. Would love for her to help with the delivery of our next child. She's well deserving of this award and many more. - Patient.

She really went above and beyond. She was there every moment offering her help. She made us feel like home. - Patient.

She is a very polite, comprehending, and loving nurse. I felt very well cared for by all of the nursing staff, but especially by Ruthy. - Patient.