Pam
Jones
May 2012
Pam
Jones
,
RN
ED
Lake Norman Regional Medical Center
Mooresville
,
NC
United States

 

 

 

I would like to nominate Pam Jones, RN for the DAISY Award. I have had the pleasure of working with Pam for several years. She is clinically exceptional and is consistently caring for patients and their families at great lengths. Pam goes out of her way to make patients and their families feel safe and well cared for.

This is an example of Pam’s caring spirit. She was the nurse for a patient who was receiving chemotherapy. The patient verbalized to Pam that she had concerns about her hair loss. Pam offered her comforting words and the next day she took the patient a silk scarf saying that “it would make her feel better and beautiful.” Pam is always cheerful and quick with a smile for her patients and their families. Even after her scheduled hours in the ED, Pam has gone to extra lengths to take food and magazines to our staff, paramedics included, during times of illness. She has visited their rooms and has helped them and their families run errands. Pam was instrumental in providing care and meals for one of our paramedics and his family who recently died from terminal cancer.

Pam, also, shares her caring spirit with our community. She coordinates our department efforts to provide needy families with meals at Thanksgiving and Christmas. She makes sure the meals are delivered to the homes. Pam also coordinates the department “Secret Santa” and the gifts for the needy children in our community.

Pam works in the Emergency Department and makes our department a better place for the staff and our patients. I feel honored to have the privilege to work with Pam and I am able to learn from her shining example of compassion for the patients we care for.