... the patient's family was not in town and the patient was getting very depressed. The patient wanted to speak to one of her children, but long distance calls cannot be made from room phones. Glena allowed the patient to use her phone to call and speak to her family. She feels that Glena was "healing the way God intended - with her heart".

Glena is described by her peers as being a mentor and commend her for always being willing to share her knowledge with everyone to impact patient care. She is known for being passionate about nursing and an awesome team player.

Because of Glena's compassionate and caring efforts, her patients experience a level of care that exemplifies the impact nurses have in creating an environment where patients and families feel at home.