Dana
Phelps
August 2011
Dana
Phelps
,
RN
Telemetry/Medical
Saint Agnes Medical Center
Fresno
,
CA
United States

 

 

 

Ever wanted to wear a crown for a day … one that would take all your worries away? For one recent patient that’s a frown turned upside-down. It was a day like any other day for Dana Phelps, taking care of patients. But in one of the rooms was a sweet, elderly patient, who was very confused and frightened. So much so that Dana found herself checking frequently on the woman so she wouldn’t feel so lonely. During one visit, the patient asked her daughter for her tiara. When Dana asked what that meant, the daughter explained that her mom often wore a crown at home to make her feel at ease.
Keeping this in mind, Dana went shopping that night and picked up a crown fit for a queen. “When I got to work the next day, Dana told me to go say hello to her patient,” the nominator said. “As I walked in, there she was with her hair combed nice, the tiara on her head, and the biggest smile on her face. The daughter thanked Dana so much for taking that extra step to make her mom feel like she was at home. Standing there, I felt so privileged to work with great nurses like Dana!”