Michelle Heyland, BSN, RN Behavioral Health, Advocate Illinois Masonic Medical Center Chicago, Illinois

Michelle spends extra time with her patients and communicates with the
families and treatment team to give full patient care above and beyond what
is required. We recently had an extremely difficult patient who would not
bathe or eat and was suffering from severe apathy and depression. Michelle
took the time to daily bathe, clean, feed and sit and talk with the patient
to keep moving forward. Michelle gave of herself and her time to see this
patient make as much progress as possible during the patient’s time on our
unit. Michelle kept the care focused on the patient and encouraged the
patient to perform activities with motives for a better lifestyle.