Alicia de Groff, RN Pediatric Oncology Kaiser Permanente Woodland Hills, California

We once treated a cancer patient who lived in a car. De Groff not only took care of the patient in the most humane way but also took the patient's dog in, which was a Doberman. She still has him at her house. This is just one of many stories where de Groff opened her heart and house to patients. She is 150% patient oriented, comes in when needed on her day off, calls patients at home to see how are they doing, and deals with grieving family members.